Celebrating 15 Years Of NCM Insurance! | CORVETTE TODAY #208

Name: Celebrating 15 Years Of NCM Insurance! | CORVETTE TODAY #208 | Open Video
Uploaded: 2025-05-08T23:18:48+00:00
Duration: 29 min 15 s

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[Music]
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welcome to Corvette today the show that
0:06
talks about everything Corvette with
0:08
your host Steve Garrett lifetime member
0:11
of the National Corvette Museum
0:13
president of the Corvette club of Kansas
0:15
City Missouri and radio disc jockey at
0:18
the number one radio station in Kansas
0:20
City for over 45
0:22
years here's Steve
0:27
Garrett thanks for listening and
0:29
watching Corvette today the show that
0:30
talks about everything Corvette and the
0:33
only current podcast dedicated to
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Corvette I'm your host Steve Garrett I
0:37
appreciate you tuning in Corvette today
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is brought to you by wheelcraft want to
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forum welcoming Corvette Enthusiast from
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around the world my buddy Adam boka from
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NCM Insurance returns to the show to
3:51
talk about a huge milestone that the
3:53
insurance arm of the National Corvette
3:55
Museum just hit first of all Adam
3:58
welcome back to Corvette today buddy
4:00
Steve thank you so much it's always a
4:02
joy to hang out with you and chat with
4:04
you about inse insurance and it's great
4:06
to see the success that Corvette today
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has had in the impact of SP Upon Our
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Community thank you buddy you're all
4:11
part of that and I appreciate you guys
4:13
being a sponsor of Corvette today first
4:15
of all Adam let's talk about the huge
4:17
milestone that you guys are hitting this
4:19
year 15 years in business with NCM
4:22
Insurance yeah it's remarkable it's hard
4:24
to believe how far we've come as an
4:26
agency and you know we started as a
4:28
small little agency we've grown into
4:30
this boohemoth obviously it's due to a
4:32
lot of the hard work that our team does
4:34
but also just the positive news that's
4:36
being shared not only through your
4:38
podcast but through Corvette blogger and
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some of the other channels that we have
4:42
so thank you it's it's a huge deal that
4:44
is a huge deal buddy let's talk about
4:46
the beginnings of NCM insurance and your
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role in the creation of it back in 2009
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yeah I mean humble beginnings right I
4:53
started off when the business idea was
4:55
first launched it really concerned me
4:57
just to be honest with you my goal when
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we first started in 2009 when I got
5:01
hired to do this in 2008 was ultimately
5:04
to protect our customers in the event of
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a loss now I kept thinking about that
5:08
that was something in the back of my
5:10
brain back of my mind I was really
5:11
concerned about the image of the
5:13
national corporate Museum and protecting
5:15
that image and making sure that it was
5:17
safe and that we were offering the best
5:18
coverage to customers in the right
5:20
situations I was an event planner for us
5:23
I I moved my way through the ranks at
5:24
the national corporate Museum from
5:26
delivery to it to the events department
5:29
and then had the opportunity to start
5:31
this from absolutely nothing zero
5:33
policies very Grassroots beginning I
5:36
myself had no insurance background at
5:38
all but I developed relationships with
5:40
customers and that really helped
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solidify who we are and where we're
5:44
located and who we're ultimately
5:47
supporting which is the National
5:48
Corvette Museum right and you know I've
5:50
got my Corvette insured through you guys
5:52
the beauty of this is you ensure more
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than just Corvettes don't you we do I
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mean we ensure the gamut of collector
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Vehicles so if it's a $3,500 Miata to a
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84 Cadillac DeVille to a $3 million
6:08
conic SE we can ensure any collector
6:11
vehicle regardless of year even like you
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Steve your 2023 Corvette and then
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previous to that you're C7 right so we
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can sh any type of collector car we're
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not age specific or age dependent that's
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cool and I like it that you can write
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policies even for car clubs and events
6:27
like hpde which is high performance
6:30
driver education and also pup Insurance
6:32
talk a little bit more about each of
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those yeah absolutely so one of our
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niches obviously we are collector
6:38
vehicle Focus that is the bread and
6:40
butter the core of what we offer however
6:42
we continue to receive questions from
6:44
car clubs asking who do you recommend
6:46
for a car Cod liability insurance who do
6:47
you recommend for directors and officers
6:50
insurance for the decision makers of the
6:52
club and then it turned into also well
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we have a racetrack we need to provide
6:56
coverage to our guests on our racetrack
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or other tracks across the country so
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there's a specific program just for hpte
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coverage and then again for car clubs
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and directors and officers so we're
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trying to fill those little niche market
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or the specialty lines type business
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that we offer and then that personal
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umbrella policy we saw a lot of
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customers were obtaining umbrellas
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through other means through their normal
7:21
insurance provider when you break off
7:23
your collector vehicle policy it
7:25
sometimes doesn't make the insurance
7:27
companies happy so we needed to figure
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out a way to retain customers to make
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sure that we kept their business
7:32
properly protected but then this extra
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hedge of protection on top for the
7:37
customer in the event something was to
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happen that's over and above the
7:40
liability limits that they may carry on
7:42
their homeowners policy their daily auto
7:45
policy and even extending to The
7:46
Collector vehicle policy so the pup
7:48
program personal umbrella liability
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program is a great offering we don't
7:51
have a ton of policies with it but it's
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an offering it's a necessity that we
7:55
felt like our customers needed to have
7:57
the option to have I like that option
7:59
that's really really good and this is
8:01
something new as well Adam you can now
8:03
access your account online can't you you
8:05
can and that's super this has been about
8:08
a year in the making trying to select
8:11
the right vendor the right program
8:12
somebody that was trusted in the space
8:14
and we demoed a lot of products but what
8:17
we selected through glove box is a out
8:19
of the box platform that our customers
8:21
are sent an invite they can connect
8:23
their American modern account or their
8:25
Hagerty account depending on who we
8:26
place your coverage with and you can
8:28
freely Exchange documents like your ID
8:31
card your declarations Pages they just
8:33
freely exchange between the carrier and
8:35
the app and that way it's always on you
8:38
247 but the really cool thing is it's
8:40
not just an app it's also a client
8:43
portal so you can log into it through
8:44
your website or through your web browser
8:46
you have a lot more functionality it's
8:49
laid out really nice and have immediate
8:52
access to your documents very cool well
8:54
buddy let's take our first break and
8:55
when we come back in segment two we're
8:57
going to talk about more specifics of
8:59
ensuring your car through the National
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Corvette Museum that's coming up next
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4231 I'm your host Steve Garrett with me
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is the executive director of NCM
12:02
Insurance Adam bokeh they are
12:03
celebrating 15 years in business in
12:06
segment number two we're going to talk
12:08
about the specifics of insuring your
12:10
Corvette or car with the insurance Adam
12:13
the thing I like the best about this I
12:15
really love this you have agreed value
12:17
protection coverage now explain that in
12:19
detail versus like stated value
12:22
protection and cash value policies no
12:25
it's a fantastic question Steve it's
12:27
really what our policy is based around
12:30
what we offer is agreed value protection
12:31
so when you and one of our agents when
12:34
we agree upon that value of the car that
12:36
is what we promise that we are going to
12:38
pay you in the event of a total loss so
12:41
that's the main benefit of our program
12:44
so Steve example of using your
12:46
particular 2023 corbette 70th
12:48
Anniversary car you know if you paid
12:51
$95,000 for that car and that was the
12:54
MSRP we going to lck in 95,000 no
12:57
depreciation no decrease value no
13:00
haggling the value at the time of the
13:02
loss so that's our guarantee to you and
13:05
that value is determined before the
13:07
policy is ever written so before you pay
13:10
money before you get involved in a
13:11
policy that may not be right for you you
13:13
know exactly what you're going to get
13:16
typically in the insurance World there
13:17
are two other I guess values or how
13:20
values are determined by the insurance
13:22
companies traditionally both are found
13:24
with standard typical auto insurance
13:27
providers that you find on every corner
13:29
in every town so that would be stated
13:32
value policies and actual cash value so
13:35
stated value is where you state the
13:37
value now that doesn't mean that's what
13:40
you're going to get in the event of a
13:41
total loss so with us we guarantee that
13:44
you're going to get that value State
13:46
value will pay up to the stated amount
13:49
so if you read in between those lines
13:51
there's a little bit of gray area and
13:53
that's determined by the insurance
13:55
company not you and then there's the
13:57
actual cash value which means means the
13:59
book value at the time of the loss so if
14:02
you have your 65 Corvette insured by
14:05
Jake or Flo or any of those other big
14:07
names that are out there then
14:09
essentially they're going to tell you
14:11
what the car is worth when it's total
14:13
and you can argue but who really wants
14:15
to do that so again peace of mind you
14:17
know exactly what you're going to get
14:19
from us boy and I'll tell you what buddy
14:21
I used to have my insurance through
14:22
State Farm and agreed value protection
14:24
is what got me to switch it over that in
14:26
and of itself is just fantastic
14:29
absolutely but then with you Steve you
14:31
know you love all the carbon fiber you
14:32
love making the vehicle yours right and
14:35
so we can promise that we're going to
14:36
pay for those modifications or those
14:39
changes that you made because it's a
14:40
significant investment that you have
14:42
that's really awesome also this is
14:44
unique to auto insurance too you have
14:46
mileage tiers that you can choose from
14:49
talk a little bit more about that and
14:50
rollover as well absolutely so with our
14:53
main carrier American modern we have
14:55
three different mileage tiar 1,000 3,000
14:58
and 6,000 miles or less so depending on
15:00
what mileage plan that you choose your
15:03
premium is derived based off of the
15:05
mileage and the value so if you have the
15:07
th M tier you're obviously going to be
15:09
paying less than the person that has
15:11
6,000 miles but like in my case my 69
15:14
corvet I only drive it 1,000 miles or so
15:16
a year if that but my 72 Suburban I
15:20
might drive it two or 3,000 miles but if
15:22
I don't use all those miles I've paid
15:25
them I've paid for them so I might as
15:27
well keep them so any unused miles do
15:30
roll over from year to year per vehicle
15:32
which is fantastic I love that aspect of
15:34
the insurance that's so cool because if
15:37
you don't use it then it just rolls over
15:39
on mileage and you keep accumulating
15:41
that throughout the life of the policy
15:43
that's exactly right also what your
15:45
listeners may not know is we also do
15:47
offer Hagerty Insurance and they have
15:49
the unlimited mileage plan so if your
15:51
listeners drive it outside of that 6,000
15:53
mil here we probably can place coverage
15:55
as long as the usage is within the
15:58
collector vehicle I've sty gotcha now
16:00
also let's talk about insuring more than
16:02
one car because when you pay liability
16:04
coverage that covers all the cars that
16:06
are insured through NCM Insurance that's
16:09
exactly right so you going back to my
16:11
example of our 69 Corvette and then the
16:13
72 Suburban that I have the 69 Corvette
16:16
when I bought that policy I had to pay
16:18
the liability regardless so the
16:20
liabilities are bodily injury uninsured
16:22
underinsured I have super high limits
16:24
because I have a personal umbrella
16:26
policy like we talked about a little bit
16:28
ago my minimum requirements I'm allowed
16:30
to carry are
16:31
250,000 500,000 and then 250,000 for
16:34
property damage and so my umbrella
16:36
requires me to carry those High limits
16:39
now I only paid like $245 a year for
16:42
that policy when I added my Suburban all
16:45
I had to pay was the comprehensive
16:47
collision and Towing on the Suburban
16:49
because the liabilities were on the
16:50
policy already so with traditional
16:52
Insurance you know going back to the
16:54
Jake comment that you just made you have
16:56
to pay the liability on every single
16:58
vehicle
16:59
and that really adds up so this is a way
17:01
that you could save quite a bit of money
17:03
by not having to paid for those
17:05
liabilities twice that is fantastic now
17:07
this is also really cool God forbid you
17:09
have an accident with your car you get a
17:12
dedicated claims adjuster that you work
17:14
with through the entire process don't
17:16
you you do and going back to the
17:18
foundation of why we started was to
17:20
provide exceptional customer service pay
17:22
for qualify claims but having that peace
17:24
of mind of knowing that you're going to
17:26
talk to the same person over over and
17:28
over again again while your claim is
17:29
being handled really just adds Comfort
17:32
to our clients you don't have to explain
17:34
the situation over and over again and
17:37
that really helps out and helps make the
17:39
claims process smoother and faster now
17:42
if you ever were to have problems we
17:44
actually have our own internal claims
17:46
liaison his name is Trent he's fairly
17:48
new to the organization he came to us
17:51
with an insurance claims background oh
17:53
and so he works directly with American
17:55
moning or Hagerty in the event that our
17:57
customers needed that's a no cost added
18:01
service that we provide to our customers
18:03
that's fantastic and here's another cool
18:05
thing if you do have an accident you can
18:07
take your car to any shop that you want
18:09
to or if you want to work on the car
18:11
yourself NCM insurance pays you to take
18:14
care of the claim that's right who does
18:16
that in this industry right exactly I
18:18
mean nobody pays you to work on your car
18:20
but yeah it's a you know a lot of our
18:22
customers are Hands-On whether they're
18:23
NCS judges for store Society or they're
18:27
part of must Club of America or GTO club
18:30
that judges cars they know more about
18:32
restoring the cars than that the
18:34
collision shop down the road so your
18:36
expertise gets rewarded if you want to
18:38
work on your car you can we will pay you
18:40
the fair wage to work on that car but if
18:43
you're not that Hands-On guy like myself
18:46
you can take it to any shop of your
18:47
choice you know the shops in your area
18:49
way better than we do and there's no
18:51
pre-negotiated rates we're going to pay
18:53
the shop rate you're going to be taken
18:54
care of and you're going have peace of
18:56
mind knowing that that guy down the road
18:57
has your best at Art buddy I tell you
19:00
what with agreed value protection
19:02
getting your own dedicated claims
19:04
adjuster and taking the car to any shop
19:06
you want or working on the car yourself
19:08
NCM insurance for me was a slam dunk
19:11
that's for sure that's awesome that's
19:12
what we like to hear that's why we do
19:13
what we do absolutely right well buddy
19:16
let's take our final break when we come
19:17
back we're going to talk about a few
19:19
things you might not know about NCM
19:21
Insurance that's on Deck next on
19:23
Corvette
19:25
today are you ready for a better
19:27
insurance policy without the Cor
19:28
Corvette tax with agreed value
19:30
protection the value of your collector
19:32
vehicle will never change plus you'll
19:34
save money get a quick quote at NCM
19:38
insurance.com when you want to buy a
19:40
Corvette or any Chevrolet for that
19:42
matter get yours from Hendrick Chevrolet
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Shaunie Mission located in Kansas City
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Hendrick Chevrolet is the largest
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Corvette dealership and showroom in the
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and Corvette sales Specialists on hand
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with Corvette certified Master mechanics
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you're enjoying the only current podcast
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again for listening and watching
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everything everything Corvette Corvette
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decom today or call them 833 639-
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4231 I'm your host Steve Garrett with me
21:24
is my buddy Adam bokeh the executive
21:26
director of NCM insurance they
21:28
celebrating year number 15 in business
21:31
which is a huge milestone in this final
21:33
segment we're going to talk about a few
21:35
of the things that you might not know
21:36
about NCM Insurance Adam one of the cool
21:39
things about the insurance is that you
21:41
get a discount if you're a member of the
21:43
National Corvette Museum don't you you
21:45
do and that's a huge benefit to our
21:47
members I have to preface that by saying
21:49
unfortunately not every state applies
21:52
there are some states that just don't
21:53
allow a membership discount other states
21:56
like Tennessee Indiana California and a
21:58
couple others that don't but in most
22:00
cases the savings on insurance will far
22:03
outweigh the cost of the membership than
22:05
the additional benefits you know the
22:07
discount on the store discount on events
22:09
free admission the magazine that we
22:11
produce is extremely high caliber it's
22:13
just a great value ad for our members
22:16
and our customers that's fantastic also
22:19
a lot of people obviously like to road
22:21
trip in their Corvettes or their
22:22
collector cars you guys offer trip
22:24
Interruption coverage don't you we do
22:27
that's one of those little features in
22:28
the policy it's just baked into the
22:29
overall cost it costs nothing more but
22:32
it is a great policy feature so an
22:34
example if you're more than 90 mies from
22:36
home and you break down you're going to
22:38
unfortunately incur some unexpected
22:40
expenses whether that's a rental car to
22:42
get back home or taking it to the shop
22:45
to get repaired we will help reimburse
22:47
those unexpected expenses I believe it's
22:49
$150 a day and it's up to $600 per
22:53
occurrence we had one customer who broke
22:56
down he's out of Kansas City actually oh
22:58
your Hometown Y and he broke down in
23:00
Oklahoma on the way back from a car
23:02
event he was pretty much stranded but he
23:05
called us up we walked him through it we
23:07
assured him that we would help him out
23:09
so we paid for like his hotel and a car
23:11
to get around while his car was being
23:13
repaired that was his moment of wow this
23:17
is why collector Car Coverage exists
23:19
exactly right now you guys also and this
23:22
is unique you offer spare parts coverage
23:24
talk about that yeah so many of us have
23:27
Parts left in the G
23:29
whether it's that spare roof if you have
23:30
two roofs on your car or the second set
23:33
of wheels and tires because you have the
23:34
wheelcraft wheels on the car and you
23:36
have the stock wheels in the garage so
23:38
if something happens to those extra
23:41
parts then we will help reimburse up to
23:43
$2,000 to make you whole again so
23:46
whether that's a fire or a tornado or
23:48
they become stolen then that is where
23:50
that coverage really comes into play and
23:53
really helps you recoup that investment
23:55
that you have made and you can always
23:57
increase that too so if you're you're
23:58
restoring a 65 Corbat or whatever the
24:01
car may be and you have all these parts
24:03
and boxes if something happens to them
24:05
we're going to help reimburse you for
24:07
those expenses that's amazing now there
24:09
are different types of categories for
24:12
coverage there's antique cars classic
24:14
cars Exotics even kit cars and
24:17
collectibles aren't there there are and
24:19
that's a great segue into the different
24:21
types of vehicles that we can ensure and
24:23
with us you know even though we're at
24:25
the Corvette museum our Core Business is
24:27
Corvette but car people car people when
24:29
they find out there's a great product to
24:31
be had we're going to get a slew of for
24:33
GTS or a slew of Lamborghini hurac it's
24:36
amazing to watch so we can ensure like
24:38
you said the Antiques the brass era type
24:40
cars from the duesenbergs and the Auburn
24:43
to newer Corvettes the Mustangs Camaros
24:46
any exotic vehicle as well it's amazing
24:49
the caliber of vehicle that we can
24:50
ensure like I mentioned from that $3,500
24:53
Miata all the way up to that $3.5
24:56
million do conic seg that's what I'm
24:58
going for the $ three and a. half
24:59
million do kig EG absolutely you should
25:02
it'll be kig zeg Today podcast there you
25:04
go I like that that's a great idea buddy
25:07
in 15 years you have really grown your
25:09
staff and the facility talk about the
25:12
staff and the facility for NCM Insurance
25:14
yeah I'm super proud thinking back on
25:16
that very humble beginning where it was
25:18
just me for many years and then we
25:20
brought on Bobby Joe in 2012 and now we
25:23
have 10 team members that work and
25:25
service our clients it's been an amazing
25:27
journey and be able to see our team grow
25:29
and be hungry but offering the best
25:30
coverage out there is exciting we only
25:33
grow because our customers needs demand
25:36
it so the more calls we take the more
25:38
we're going to have to grow and I
25:39
realize that sometimes change is hard
25:41
for customers if they only want to speak
25:43
with Adam but we only hire the best and
25:46
I'm proud of that now you mentioned our
25:48
growth and new location we still are
25:50
inside the national corporate Museum we
25:52
do have one seat there Jenny typically
25:54
is in there and then we have a location
25:57
about 10 minutes away that the remaining
25:59
nine people sit in and actually we're
26:01
adding one more hopefully within the
26:03
next two months so we have an off-site
26:04
location which is great it really allows
26:06
us to dig in focus and make sure that
26:09
our clients needs are handled quickly
26:10
and efficiently very nice now where can
26:13
someone get a hold of you guys at NCM
26:15
insurance or follow you on social media
26:18
yeah thank you our customers or anybody
26:20
can go to NCM insurance.com so NCM for
26:23
national forite museum
26:25
insurance.com if you click on get a
26:27
quote there is a lead
26:28
in that quote form so make sure that you
26:30
put in their Corvette Today podcast that
26:32
way we can let Steve know that these
26:34
podcasts work yeah and then also you can
26:36
follow us online on Facebook go to NCM
26:39
Insurance Agency you just type that in
26:41
and then Instagram NCM Insurance Twitter
26:43
we are on almost all of the social
26:45
platforms but then if you ever need
26:47
anything just call our office our phone
26:48
number is 877
26:51
67876 26 and also bring all your
26:54
insurance stuff with you to the Michelin
26:56
NCM bash you can get a quote right there
26:58
and have everybody at the NCM Insurance
27:01
Agency compare policies with what you've
27:03
got currently can't they that's exactly
27:05
right and by bringing your policy we
27:07
want to make sure that we match your
27:08
coverage limits so your bodily injury
27:10
uninsured underinsured we don't want
27:12
there to be any difference in coverage
27:13
that way when you walk away you know
27:15
that you're not making a sacrifice in
27:17
coverage at all very cool buddy
27:19
congratulations once again on a
27:21
milestone 15 years in business you are
27:24
there from startup I'm so proud of you
27:26
and everybody at the insurance age
27:28
Steve thank you so much we appreciate
27:30
you appreciate your support appreciate
27:31
your friendship and again everything you
27:33
do for our community thanks again for
27:35
listening and watching Corvette today
27:37
and be sure to tell your family friends
27:39
and other Corvette enthusiasts about the
27:41
Corvette Today Show and thanks to our
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sponsors wheelcraft want to dress up
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your Corvette with bright Chrome or
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black chrome wheels visit wheelcraft
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decom to learn about their Advanced PVD
27:50
chrome finishing they can refinish your
27:52
wheels or offer a wheel exchange for
27:54
most models and it comes with a 5-year
27:56
warranty visit wheelcraft today or call
27:59
833 639 4231 Soul Performance Products
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28:31
usa.com thanks for checking out Corvette
28:33
today on podcast and YouTube if you'd
28:36
like to contact Steve with ideas for
28:38
Corvette today you can email him at
28:40
Steve Garrett DJ atgmailcom Garrett has
28:44
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thanks again for listening and watching
29:05
Corvette
29:07
[Music]
29:14
today

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